Contact Us
Have questions about our products or need research support? We're here to help.
For faster support, include your order number (if applicable), the compounds you are asking about, and any timeline requirements.
Get in Touch
We support product questions, order updates, documentation requests, and wholesale enquiries.
Live Chat
Available Mon-Fri
9:00 AM - 5:00 PM GMT
Response Time
Typically within 24 hours
on business days
Location
United Kingdom
Worldwide Shipping
Before You Submit
- Add your order number if you are asking about an active shipment.
- Use the subject field to route your request to the right team faster.
- For wholesale requests, include expected unit volume and location.
Need Immediate Assistance?
For urgent matters regarding active orders or quality concerns, please include your order number in the message above.
We prioritize messages related to damaged shipments, delivery issues, and quality concerns so your research workflow is not delayed.
Average response time: 2-4 hours during business hours